The Training Centre
By Aspire
February 11 2022

Booking Terms & Conditions

admin

Bookings

Courses and training events can be booked via the website or by email at thetrainingcentre@aspireacademies.org.uk

  • The fee quoted in promotional material is per course, per delegate place.
  • Delegate names and contact detail, including email addresses, will be required at the time of booking.
  • Places are allocated on a first come, first served, basis.
  • In the case of over subscription to a course, a waiting list will operate and when possible and appropriate, an additional session may take place.
  • Please note that our advertised venues may be subject to change. You will be notified of any changes as soon as possible by telephone and email.

Course fees

  • Once your booking has been confirmed, our Finance Team will be instructed to invoice your school for payment.
  • The booking is made by the client named on the booking form. If you require the invoice for payment to be sent to another person within your organisation, please provide a contact name, email address and telephone number.
  • We will automatically factor into invoices any applicable discount for Trust schools.
  • Payment will be due within seven days of receipt of invoice.

Transfers and cancellations

  • If you wish to cancel your place on a course you must notify The Training Centre by Aspire in writing by email to thetrainingcentre@aspireacademies.org.uk
  • Only when written notification is received does a cancellation become effective. Failure to attend a course will be considered a cancellation, as such no refund of course fee will be made. If you cancel your place on a fee-paying course within one week of the start date, 50% of the fee will be due. Cancellations received within two days of the start date will necessitate the full fee to be paid.
  • Schools are able to transfer their delegate places to another cohort (of the same programme/course) within the same academic year.
  • Delegates from schools may be substituted at any time before the start of the programme/course.
  • The Training Centre by Aspire reserves the right to cancel any programme/course if deemed necessary by the company. Schools will be notified as soon as possible if a programme/course is cancelled and all fees will be reimbursed where necessary.
  • The Training Centre by Aspire reserves the right to make alterations to a previously confirmed training course for reasons including illness, adverse weather conditions or insufficient demand for the training course. In such cases, The Training Centre by Aspire reserve the right to make necessary changes and the client will be informed as soon as possible. Wherever possible alternative dates for the training will be offered. The Training Centre by Aspire will have no other liability for changes to your training course other than those set out in these conditions, and no other claim for compensation or expenses will be considered.
  • If the activity, or sessions within it, are cancelled by The Training Centre by Aspire then we first seek to re-schedule the session with you. If this is not possible, we will return any booking deposit or fee paid.




 
 
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